No. 29 Sukhumvit Road
(front corner of Sukhumvit Soi 1)
Bangkok 10110 Thailand
T +66 2 655 7474
F +66 2 655 6070
enquiry@legacyexpressbangkok.com

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Guest Questionnaire

We kindly ask you to evaluate Legacy Express

Please rate our quality of service	Excellent	Good	Satisfactory	Poor
Staff efficiency
Staff friendliness
Staff courtesy

Reservation

Was your room reservation in order upon check-in?

Yes

Comments

Guest Services	Excellent	Good	Satisfactory	Poor
Bell Captain
Telephone Operators
Mail/Fax delivery service
Guest Services Assistant
Laundry
Security

Accommodation	Excellent	Good	Satisfactory	Poor
Cleanliness
Efficiency of service
Amenities in your room
Bathroom
Value for money
Overall

Restaurant	Excellent	Good	Satisfactory	Poor
Food Quality
Efficiency of service
Value for money
Overall

Other	Excellent	Good	Satisfactory	Poor
Room Service

Was everything in working order in your room?

Yes

If you checked "No", what was not working?

Was your request quickly responded to?

Yes

No Min

General

1. What is the purpose of your visit?

Pleasure

Business

Both

2. Are you familiar with the other properties of the Compass hospitality?

Yes

How did you make your reservation?

Why did you choose to stay at the Legacy Express?

Would you stay with us again?

What improvement would you like to see
So that we could be of better service to you?

We have an ‘Employee of the Month’ award designed to recognize and reward outstanding achievements. If you feel that one of our employees demonstrated this quality, please help us by indicating his/her name.

Name

Department

Your Information

Name

Date of departure			Room Number

Company			Address

City			Country

Telephone			Facsimile

Email

Security Check

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Thank you for choosing Legacy Express and we hope to be able
to serve you again.

Corner of Sukhumvit Soi 1 and Sukhumvit Main Road, Bangkok

Best Rate Guarantee

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Guest Questionnaire

We kindly ask you to evaluate Legacy Express

Please rate our quality of service

Was your room reservation in order upon check-in?

Guest Services

Accommodation

Restaurant

Other

Was everything in working order in your room?

Was your request quickly responded to?

General

1. What is the purpose of your visit?

2. Are you familiar with the other properties of the Compass hospitality?

How did you make your reservation?

Why did you choose to stay at the Legacy Express?

Would you stay with us again?

What improvement would you like to see So that we could be of better service to you?

We have an ‘Employee of the Month’ award designed to recognize and reward outstanding achievements. If you feel that one of our employees demonstrated this quality, please help us by indicating his/her name.

What improvement would you like to see
So that we could be of better service to you?